Account Registration & Password Retrieval

How do I register on Asogo.com?

I forgot my password, what should I do?

Can I use my Asogo / Cronus Membership to purchase online?


Online Shopping Enquiries

How do I make an online purchase?

Can I made changes to my order after it has been submitted?

What happen if I notice that my personal details are incorrect after I have placed my order

Can I order from www.asogo.com and pick it up at Asogo Store/Showroom?

Can I get the same price if purchase directly at any Asogo / Cronus Store?


Payment Enquiries

What payment method do you have?



Shipping Enquiries

How much is the delivery charge?

What courier service does Asogo.com use?

Do you offer international shipping?

I want to ship my order to someone else's address. What do I do?

How can I track my order(s)?

How many days does it take for my order to arrive?


Refund/Exchange Enquiries

What should I do if I have received a damaged/faulty/incorrect products?